FNB Vacancies 2025 | Join First National Bank

Anyone looking to start or grow a career in finance, tech, or customer service should consider checking out the latest FNB Vacancies. As one of South Africa’s most recognised financial institutions, First National Bank consistently updates its career portal with job vacancies across a wide range of departments. They offer internship programmes for recent graduates and full-time roles in Cape Town, Windhoek, and even Lesotho. There are opportunities for professionals at every stage.

Openings span from entry-level positions like call center agents and cashier support to more specialised roles requiring a degree or experience. Many roles are listed with a requirement for a grade 12 qualification, and FNB jobs are structured to support career progression through internal development programmes. Whether you’re applying for something that went live last week or reviewing a long-standing position, the application process is centralised through their online login system.

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Company Name:	First National Bank
Employment Type:	Part Time / Full Time
Job Location:	Limpopo, Eastern Cape, Gauteng & Across South Africa
Posted Date:	August 9th, 2025

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FNB Vacancies: Career Openings in Retail and Digital Banking

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Overview – FNB

First National Bank, commonly referred to as FNB, is one of the “big five” banks in South Africa and a division of FirstRand Group. Founded in 1838, FNB is one of the oldest banks on the continent, with a reputation built on innovation, financial security, and customer-first service. It offers banking products that include savings, credit, investments, loans, and insurance. These are delivered through retail, commercial, and corporate channels.

In recent years, FNB has placed a strong focus on digital banking, using its platforms to improve customer accessibility and internal efficiency. This evolution has led to new demands for roles in IT, cybersecurity, data science, and digital marketing. Operating across multiple African countries, it maintains a strong presence in Namibia, Botswana, Lesotho, Eswatini, and Zambia. It offers employees a dynamic work environment with regional and international exposure.

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Types of Jobs

FNB regularly hires across departments such as client services, operations, technology, finance, and branch support. Each role is designed to fit a specific skill level and background, whether you’re applying with a grade 12 certificate or a university degree. FNB jobs are available on a full-time, part-time, or contract basis, and new openings are often listed weekly, with roles posted as recently as last week. From core banking operations to entry-level internships in cities like Cape Town and Windhoek, the range of positions is broad and diverse.

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Customer Service and Call Center Roles

These roles are the frontline of FNB’s communication with clients.

• Call Center Agent
  Call center agents handle incoming customer queries, resolve issues, and assist with banking product questions. They must have strong communication skills and the ability to work under pressure.
• Customer Support Advisor
  This role involves responding to customer queries through multiple platforms, including email and chat. It suits applicants with attention to detail and multitasking ability.
• Helpdesk Technician
  Technicians provide technical assistance to both customers and staff, usually supporting login issues or system navigation. Some IT background is preferred.

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Retail Banking and Branch Operations

These positions are based at local branches and involve in-person banking support.

• Bank Teller
  Tellers manage deposits, withdrawals, and cash handling. A grade 12 qualification is required, along with reliability and numerical accuracy.
• Cashier Support Staff
  Cashier roles assist with transaction flow and help balance tills at the end of the day. Training is often provided for new hires.
• Branch Assistant
  Assistants help manage customer queues, maintain branch organisation, and guide visitors to the correct service desk.

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Graduate Programmes and Internships

These roles are ideal for students or recent graduates looking to enter the finance sector.

• Finance Intern
  Finance interns work on budgeting, reporting, and account analysis. This position provides real-world experience for business or finance graduates.
• IT Graduate Trainee
  Trainees assist with system testing, app development, or backend tech support. It’s a common entry point for tech-savvy graduates.
• Marketing Intern
  Interns in this role help with campaign planning, social media, and brand coordination. It’s typically offered on a short-term contract.

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Digital and Tech Innovation

FNB is highly focused on tech-driven banking, with many roles in this department.

• Software Developer
  Developers create and maintain the bank’s digital tools, apps, and websites. Strong coding skills are essential, along with experience in agile environments.
• Data Analyst
  Analysts interpret transaction data and customer behaviour trends to improve service and product offerings. This role requires analytical thinking and Excel or SQL proficiency.
• Cybersecurity Analyst
  This position monitors internal systems for threats, protects data, and responds to risks in real time. It’s a fit for applicants with IT security training.

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Corporate and Commercial Banking

These positions serve business clients and high-net-worth individuals.

• Relationship Manager
  Managers maintain connections with key accounts, suggest tailored financial products, and manage service delivery. Previous banking experience is required.
• Business Banker
  This role involves supporting small business clients with loans, credit applications, and growth advice. Strong interpersonal skills are a must.
• Commercial Credit Analyst
  Analysts assess business loan applications, review financial health, and assist in risk decisions. The role suits finance graduates with attention to detail.

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Finance, Risk, and Compliance

Roles in this area focus on financial accuracy and regulatory requirements.

• Internal Auditor
  Auditors examine internal processes, flag irregularities, and ensure policy compliance. This job typically requires formal audit or accounting qualifications.
• Risk Analyst
  Analysts monitor and report on credit, operational, or market risk. This position supports risk teams in maintaining regulatory standards.
• Compliance Officer
  This role ensures that FNB aligns with industry regulations and internal policies, often through audits and reporting.

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Administrative and Support Services

These jobs assist behind the scenes with paperwork, scheduling, and system updates.

• Admin Assistant
  Admin staff help organise documents, handle internal communication, and support managers. A grade 12 certificate is often enough to apply.
• Document Verification Clerk
  Clerks check the accuracy of submitted client documents, often during onboarding. Speed and accuracy are key to this role.
• HR Support Clerk
  HR clerks help maintain employee records, assist with recruitment, and coordinate training schedules.

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What It’s Like Working at FNB?

FNB provides a structured, professional environment where employees are given clear responsibilities and the tools needed to succeed. Whether you’re in a customer service role, IT support, or part of a graduate programme, teamwork and accountability are central to daily operations. The workplace balances formal expectations with opportunities for creativity, especially in the tech and innovation departments. Employees are encouraged to take initiative, contribute ideas, and develop their roles over time.

• Clear responsibilities and structured team collaboration
• Balance between professionalism and innovation
• Supportive onboarding for new hires and interns
• Regular performance reviews and internal goal setting

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Why Employees Choose to Stay?

Many people apply for FNB jobs not just because of the name, but because of the stability and growth they experience once inside. Staff across departments say they feel supported through ongoing development programmes and training. Opportunities for promotions are regularly made available through internal listings, and performance-based recognition helps keep teams motivated. Employees in branches like Cape Town or regional offices in Windhoek and Lesotho often mention the strong local leadership and inclusive culture.

• Internal promotions and development pathways
• Training and mentorship offered across departments
• Strong internal communication and feedback loops
• Recognition for individual and team contributions

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Expectations in the Workplace

FNB expects all staff to maintain professionalism, punctuality, and accuracy. Whether you’re handling customer queries, balancing cash, or updating data systems, the focus is always on delivering high-quality work. Employees must respect company procedures, maintain confidentiality, and support one another in achieving service targets. Interns, full-time employees, and contract staff are all held to the same high standards.

• Timely attendance and consistent productivity are expected
• Company procedures must be followed without shortcuts
• Confidential information must be handled with care
• Team support is valued across all roles and levels

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Growth Within the Organisation

Career growth at FNB is actively supported through internal recruitment and long-term development plans. Entry-level roles, such as call center agents or finance interns, often evolve into permanent positions when performance is strong. Managers regularly engage with staff to identify skills gaps, suggest training, and encourage internal applications for new openings. This focus on growth applies equally to head offices and regional branches.

• Interns and contract workers may be promoted to permanent roles
• Training programmes support role transitions
• Employees are encouraged to apply for internal vacancies
• Managers actively support career discussions and planning

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Benefits and Salary Structure

FNB offers competitive compensation packages based on job type, experience, and contract status. Full-time staff receive access to medical aid, pension contributions, and leave benefits. Interns and contract staff may receive stipends or hourly wages depending on the position. Pay scales vary between cities and job grades, with some regional adjustments made to locations like Lesotho or Windhoek.

• Entry-level salaries typically range from b per month
• Mid-level and specialist roles may earn between R15,000 and R30,000
• Interns and trainees often receive stipends ranging from R3,500 to R6,000
• Benefits include medical aid, paid leave, and retirement savings options

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Eligibility Criteria

FNB jobs come with a clearly defined set of eligibility requirements, depending on the level and type of role. Whether you’re applying for a full-time position, internship, or contract role, it’s essential to meet the basic standards listed in each job post. These criteria help FNB ensure that every hire is well-prepared to succeed in their assigned responsibilities.

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Educational Background

Applicants must hold the minimum academic qualifications required for the job. Many entry-level roles accept a grade 12 certificate, while internships, graduate programmes, and professional roles typically require relevant diplomas or degrees. Specialised roles in IT, finance, or compliance may ask for additional certifications.

• Grade 12 is the minimum for most frontline roles
• Internships require proof of ongoing or recent study
• Degree or diploma required for mid-level and specialist roles
• Some roles may need professional certifications (e.g., accounting, IT)

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Experience and Skills

While experience isn’t always mandatory, it strongly supports applications for mid-level or specialist roles. Entry-level candidates with no work history are still encouraged to apply for internships or trainee positions. Core skills like communication, customer service, and digital fluency are valued across all departments.

• Call center and cashier roles welcome first-time applicants
• Mid-level roles often require 1–3 years of experience
• Strong digital and communication skills are a plus
• Customer-facing experience can boost your application

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Legal and Identification Requirements

FNB only hires individuals who are legally eligible to work in the country where the role is based. This includes South African ID holders or applicants with valid work permits from regions like Lesotho, Namibia, or Windhoek. All applications must include certified proof of identity.

• Certified South African ID or a valid work permit required
• Applicants must meet the legal requirements for regional posts
• No expired documentation is accepted
• Identification must match the details on your CV

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Communication and Professional Conduct

FNB values clear communication and professionalism in every role. Employees must be able to communicate with customers, colleagues, and managers respectfully and accurately. Writing reports, handling customer requests, and updating records all require strong interpersonal and written skills.

• English fluency is required for all roles
• Additional language skills may be preferred in customer-facing roles
• Clear written and verbal communication is important
• Professional conduct is required throughout the hiring process

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Availability and Location Flexibility

Applicants should be available to work full-time, part-time, or contractual shifts, depending on the job listing. Some roles require rotational shifts or work weekends. Location matters too, and roles may be based in cities like Cape Town, Lesotho, or Windhoek, and your proximity can affect your chances.

• Availability must match the hours listed on the job post
• Some roles involve weekend or shift work
• Regional positions may prioritize applicants living nearby
• Flexibility is valued, especially in support and call center roles

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Application Process for FNB Vacancies

Applying for FNB Vacancies is simple, but it does require a step-by-step approach. The entire process happens online through the bank’s official platform, where listings are updated frequently. Whether you’re applying for an internship, a call center role, or a full-time position in Cape Town, Lesotho, or Windhoek, you must create a profile and follow each instruction carefully. Submitting a complete and accurate application gives you the best chance of being shortlisted.

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Step 1: Visit the FNB Careers Portal

Start by reviewing all available jobs published on the official website.

• Go to the FNB Careers page
  
• Browse through job vacancies by category or location
• Check roles posted recently or added in the last week
• Select the job title that matches your qualifications

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Step 2: Register or Login to Apply

You’ll need an account to submit an application and track its progress.

• Click “Login” or “Register” on the top right of the careers portal
• Create a profile with your name, contact info, and password
• Use this account to upload your CV and apply to multiple roles
• Keep your profile updated for future job applications

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Step 3: Prepare and Upload Your Documents

Ensure all required documents are ready and meet the listed specifications.

• Updated CV with a recent work history or academic background
• Certified ID or passport copy (depending on the region)
• Proof of qualifications (grade 12 certificate, degree, etc.)
• Additional documents if required, like a driver’s license or references

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Step 4: Submit the Application Online

Once all the details are filled in, complete the final submission steps.

• Fill out the online application form accurately
• Attach the requested documents to the upload section
• Review all fields and documents before submitting
• You’ll receive a confirmation email once completed

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Step 5: Wait for Shortlisting or Contact

Only shortlisted candidates are contacted after review.

• Monitor your email and FNB login dashboard for updates
• Prepare for a virtual or in-person interview if selected
• Bring original documents to the interview if required
• If you don’t hear back, the application may have been unsuccessful

Summary

FNB Vacancies provide a consistent stream of job opportunities across multiple departments and skill levels. Whether you’re a recent graduate, a call center applicant, or a tech specialist, there are roles available that match a wide range of qualifications. With job listings available in cities like Cape Town, Windhoek, and Lesotho, applicants from different regions can find positions that suit their location and experience. From grade 12 entry points to internships and leadership tracks, FNB remains one of the most sought-after employers in the South African banking sector.

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FAQs