Tsogo Sun Vacancies: Current Job Openings in South Africa

Many job seekers looking for roles in hospitality, gaming, or entertainment often explore Tsogo Sun Vacancies as a reliable place to start. These opportunities span across hotels, casinos, food service, and customer-facing areas like reception or cashier work. Whether you’re based in Durban, Cape Town, or Gauteng, the company offers entry points for those who are experienced and those who are just starting out. From well-known locations like Gold Reef City to newer establishments across KZN, the range of departments and positions is broad.

Roles can be found across part-time, full-time, and shift-based setups depending on the department. Tsogo Sun provides a structured environment where customer service is key and teamwork is expected in every area. People who enjoy working in fast-moving, guest-facing spaces will find options in food and beverage, front desk, and events support. At the same time, behind-the-scenes roles in finance, maintenance, and planning offer a different path with clear systems and steady routines.

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Company Name:	Tsogo Sun
Employment Type:	Part Time / Full Time
Posted Date:	August 9th, 2025

Tsogo Sun Vacancies | Apply Online for Available Roles

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Overview – Tsogo Sun

Tsogo Sun is a leading hospitality, gaming, and entertainment group in South Africa with a national footprint across hotels, casinos, and conferencing venues. The company operates multiple well-known brands and properties in both metropolitan and resort-style settings, making it one of the most recognisable names in local leisure and business tourism. It manages everything from small boutique hotels to large-scale casinos and multi-use complexes that blend accommodation, dining, and entertainment under one roof.

The group focuses on delivering consistent guest experiences while creating operational stability through internal systems, training, and growth pathways. Its presence in major cities and regions allows it to serve a broad client base, from international travellers to local guests and event-goers. With a strong focus on performance, service, and accountability, it also maintains high standards for staff development, compliance, and brand representation across all its venues.

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Types of Jobs

Tsogo Sun Vacancies include roles across its hotel, casino, entertainment, and support divisions. Whether someone is starting out, looking for part time flexibility, or pursuing a long-term career in hospitality, there are multiple categories that reflect different experience levels and skills.

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Front Office and Guest Services

These roles focus on customer interaction and daily guest support.

• Receptionist
  Receptionists handle check-ins, manage bookings, and support guest queries at the front desk. They use internal booking systems, answer phone calls, and ensure a smooth guest experience from arrival to departure.
• Concierge
  Concierge staff assist guests with local recommendations, bookings, and transport arrangements. They work closely with reception and are expected to be knowledgeable about local attractions, especially in popular areas like Cape Town and Durban.
• Bell Attendant
  This role involves handling luggage, escorting guests to their rooms, and assisting with requests such as directions or valet coordination. Bell staff also support the smooth flow of arrivals and departures.

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Food and Beverage

Hospitality roles in dining and service areas across hotel restaurants and casino facilities.

• Waiter/Waitress
  Wait staff take food and drink orders, serve meals, and maintain clean, well-stocked dining areas. These roles are ideal for candidates with strong interpersonal skills and a calm presence in busy environments.
• Chef de Partie
  This kitchen position involves preparing meals in specific sections of the kitchen, such as grill, pastry, or cold prep. Staff in this role are skilled and work closely with head chefs.
• Barista
  Baristas prepare coffee, tea, and other beverages in hotel cafes and lounges. They interact with guests, handle payments, and maintain a clean service station.

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Casino and Gaming Operations

These positions are unique to Tsogo Sun’s casino environments.

• Gaming Floor Attendant
  This role involves guiding patrons, explaining game rules, and reporting technical faults to supervisors. Floor attendants are also trained to observe compliance protocols.
• Cashier (Gaming Desk)
  Gaming cashiers handle chips, payouts, and customer transactions at cashier desks. They need to follow strict cash handling procedures and maintain clear documentation.
• Slot Technician
  Slot techs install, maintain, and repair electronic gaming machines. They assist in testing machines before use and respond to technical alerts during operating hours.

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Housekeeping and Maintenance

Roles that ensure properties are clean, functional, and guest-ready at all times.

• Room Attendant
  Room attendants clean and restock guest rooms. Tasks include changing linens, sanitising bathrooms, and reporting maintenance needs to supervisors.
• Laundry Operator
  Laundry staff wash, iron, and fold linens, towels, and uniforms. They also manage laundry records and monitor detergent and linen usage.
• Maintenance Assistant
  This role supports routine property checks and basic repairs in areas like plumbing, lighting, and HVAC. Staff report serious issues to site engineers.

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Finance and Admin

Office-based roles that support planning, payments, and internal systems.

• Accounts Clerk
  Clerks handle invoice tracking, petty cash, and record-keeping. They assist with reconciliations and help prepare monthly expenditure reports.
• Payroll Officer
  This role processes staff salaries, tracks attendance data, and responds to wage queries. Payroll officers maintain secure records and ensure compliance with company pay structures.
• HR Admin Assistant
  HR assistants support recruitment, schedule interviews, and help update personnel records. They also coordinate onboarding for new hires.

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Events and Marketing

Public-facing and internal event support, including promotions and guest outreach.

• Event Coordinator
  Coordinators organise internal and external functions, manage supplier bookings, and prepare venue setups. They work with clients and venue staff to keep events on track.
• Marketing Assistant
  Marketing staff assist with digital campaigns, promotions, and signs. They prepare reports, handle content updates, and track campaign effectiveness.
• Graphic Designer
  Designers create print and digital materials for events, signage, and branding. They work closely with the marketing team and external printers.

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Student and Entry-Level Roles

Great for people seeking part-time work or early industry experience.

• Host (for students)
  Student hosts assist at events, help with check-ins, and guide guests through the property. These roles are often seasonal or part-time.
• Kitchen Assistant
  Kitchen helpers support food prep, clean cooking spaces, and organise deliveries. It’s an entry-level post with potential for growth into chef roles.
• Parking Attendant
  Attendants assist with valet services, direct traffic, and monitor entry points at properties with large parking facilities.

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What It’s Like Working at Tsogo Sun?

Tsogo Sun offers a fast-paced, structured environment where hospitality and guest satisfaction drive everything. Employees are expected to be punctual, presentable, and responsive especially those in front-line service areas. There’s also a strong sense of teamwork in departments like housekeeping, kitchen operations, and casino services. While shift work is common, especially in cities like Durban and Gauteng, the workplace experience is supported by systems that ensure tasks are clear and properly scheduled.

• Daily structure and role-specific routines
• Team collaboration is central across departments
• Shift-based schedules in hotels, casinos, and food outlets
• Supportive supervision and clear expectations

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Why People Enjoy the Work?

Staff often mention that they appreciate the predictability and support that comes with working for a well-established brand. Whether you’re in a support position or dealing with high guest volumes at Gold Reef City, the roles are well defined and fairly assigned.

• Clear role expectations and regular feedback
• Access to learning and development opportunities
• Appreciation for reliable staff performance
• Steady pace of work with operational support

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Workplace Environment and Expectations

Clean uniforms, professional communication, and following the procedures are basic expectations across the business. Whether you’re a chef or a front-desk receptionist, your performance is tied to consistency and guest feedback. Each property operates with strong internal systems and accountability measures to ensure guests receive a seamless experience.

• Daily attendance and grooming standards are enforced
• Guest satisfaction is part of every role
• Department supervisors check performance regularly
• Attention to detail and task completion are expected

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What New Staff Can Expect

New employees go through onboarding, which includes job-specific training and familiarisation with the property layout. Supervisors or team leads typically guide new hires through the first two weeks. Whether you’re stationed in KZN, Cape Town, or a small hotel setting, the first month focuses on understanding internal systems and safety expectations.

• Onboarding support for new team members
• Shift leaders and team leads help with early tasks
• Introductory training varies by department
• New hires are gradually given more responsibility

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Benefits and Salary

Staff members receive a practical benefits package depending on their role type and contract. It may include medical aid contributions, staff meals during shifts, paid leave, and access to discounted hotel rates. Full-time employees tend to receive more comprehensive support, while seasonal workers may receive role-specific perks instead of full benefits.

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Typical monthly salary ranges:

• Entry-level roles (kitchen, housekeeping, host): R4,000 to R6,500
• Admin and cashier roles: R6,000 to R10,000
• Chefs and technical kitchen staff: R8,000 to R15,000
• Front office and guest services: R6,500 to R12,000
• Supervisor-level positions: R12,000 to R20,000

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Eligibility Criteria

Applicants for employment at Tsogo Sun must meet basic requirements around legal status, education, and personal readiness. While the nature of the work varies from kitchens to hotel reception desks, each position follows a clear list of expectations to ensure smooth onboarding and role suitability.

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Legal Requirements

All candidates must have the legal right to work in South Africa. Whether applying for an on-site role or a customer-facing position, documentation proving eligibility is required at the application stage.

• Must be a South African citizen or hold a valid work permit
• A government-issued ID or passport is required
• Minimum age is typically 18 years, depending on the department

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Educational Background

Most roles require basic reading and writing skills, with some technical or office-based positions asking for formal training. For customer service, food preparation, and finance, relevant certificates are a plus.

• Matric or equivalent is preferred for most entry roles
• Hospitality, admin, or culinary training may be required for specialised posts
• Literacy and communication skills are essential for public-facing work
• Some roles offer practical training for applicants with the right attitude

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Experience and Industry Fit

While prior experience is beneficial, it’s not mandatory for all roles. Experience levels differ by department, but readiness, reliability, and interest in hospitality are consistent priorities.

• 1–2 years of experience recommended for reception, cashier, and floor staff
• Certain departments will consider applicants with no formal job history
• Management or supervisory roles usually require several years of relevant work
• Guest-facing experience is useful but not always essential

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Application Process for Tsogo Sun Vacancies

Anyone applying to Tsogo Sun Vacancies must follow a structured process that ensures each application is properly reviewed. Whether you’re applying for a front desk role in Durban or a support position in Gauteng, accuracy and completeness matter. Submitting the correct documents and following the listed instructions increases your chances of getting shortlisted.

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Step 1: Visit the Official Careers Portal

All open positions are listed on the company’s website. This is where you’ll find details about locations, responsibilities, and deadlines.

• Go to the Tsogo Sun Careers page
  
• Click on current opportunities to see open listings
• Choose the location and role that suits your experience
• Take note of the application closing date

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Step 2: Review Role Requirements

Each listing outlines what the department is looking for. Make sure you match the experience and qualification requirements before applying.

• Check the minimum education, skills, and certificates needed
• Read the job descriptions carefully
• Look for any specific documents or forms mentioned
• Note the role’s department and region

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Step 3: Prepare Your Application Documents

Before submitting them, ensure all your documents are up to date and properly formatted. Missing or outdated files can lead to an application being excluded.

• CV with updated contact details
• A certified copy of your ID
• Qualification certificates or training records
• Reference letters or previous employment details, if applicable

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Step 4: Submit Your Application Online or By Email

Some vacancies may ask for online applications, while others might require email submissions. Follow the methods listed in the job post carefully.

• Use the correct email address or portal as listed
• Attach all files to a single document or folder
• Include a short, clear subject line (e.g., “Application – Kitchen Assistant”)
• Double-check that your application is complete before sending

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Step 5: Monitor Your Inbox and Phone for Feedback

Only shortlisted applicants will be contacted, so it’s important to stay reachable. If you do not hear back within the given period, it’s okay to apply again when future vacancies open.

• Check email regularly, including your spam folder
• Keep your phone nearby for follow-up calls
• Save the job post or reference number for tracking
• Visit the careers site often for new listings

Summary

Tsogo Sun Vacancies offer real opportunities for people interested in hospitality, entertainment, or support services across South Africa. Whether you’re working in a hotel kitchen, assisting guests at the front desk, or coordinating behind-the-scenes operations, every role contributes to the wider guest experience. From major city centres to destinations like Gold Reef City and KZN, staff are supported by training, clear expectations, and fair processes. With consistent hiring systems and structured onboarding, this is a workplace built around routine, reliability, and service-focused performance.

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FAQs